Withdraw money not working

5 years, 8 months ago studentmarket
Participant
Hi,

Withdrawing money is not working. Users get following message:
link to the message

I’ve asked about this before, and you said:
“That freelancer only can withdraw after admin verified this. Please verify this account or disable the “confirmation” option on the dashboard.”

BUT there is no “confirmation” option in the Boxthemes Settings
AND if by confirming by admin you mean clicking on someone’s profile and clicking confirm, then it’s not working! Users still can’t withdraw!
- This topic was modified 5 years, 8 months ago by studentmarket.
5 years, 8 months ago Box Team
Keymaster

Hello,

Please log into admin account then go to that profile via front-end page => click ” verify” button to accept this user can withdraw.

Hope it helps and free to let us know if you need another helps.

Regards,

5 years, 8 months ago bindassgkj311987
Participant

above solution is not working, i have told you earlier also, freelancer can’t withdraw his balance even after admin has verified his profile from the admin settings.

5 years, 8 months ago studentmarket
Participant

@bindassgkj311987
hey mate.

We just commented out the if statement that blocks the withrawal. It’s a bit late now, so if you want exact instructions, let me know and I’ll reply.

5 years, 8 months ago Box Team
Keymaster

Thank you.
We found this problem and it will be released soon.

Thanks

5 years, 7 months ago TT2019
Participant

hi there,

Is this fixed yet in the latest release? As this is a serious issue so that users can withdraw fine.

Cheers,
TT

5 years, 7 months ago Box Team
Keymaster

Hi there,

We have update a beta version and this issue is fixed.
We are working for the final version of 1.0.87 and it will be released soon.

Regards,

5 years, 7 months ago TT2019
Participant

hi there,

Is this fixed and released?

Cheers

5 years, 7 months ago Box Team
Keymaster

Hello,

Yes, it fixed in the latest version. Please update your theme to solve this problem.

Thanks

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