2 years, 5 months ago studentmarketParticipant
Withdrawing money is not working. Users get following message:
link to the message
I’ve asked about this before, and you said:
“That freelancer only can withdraw after admin verified this. Please verify this account or disable the “confirmation” option on the dashboard.”
BUT there is no “confirmation” option in the Boxthemes Settings
AND if by confirming by admin you mean clicking on someone’s profile and clicking confirm, then it’s not working! Users still can’t withdraw!
2 years, 5 months ago Box TeamKeymaster
- This topic was modified 2 years, 5 months ago by studentmarket.
Please log into admin account then go to that profile via front-end page => click ” verify” button to accept this user can withdraw.
Hope it helps and free to let us know if you need another helps.
Regards,2 years, 5 months ago bindassgkj311987Participant
above solution is not working, i have told you earlier also, freelancer can’t withdraw his balance even after admin has verified his profile from the admin settings.2 years, 5 months ago Box TeamKeymaster
We found this problem and it will be released soon.
Thanks2 years, 4 months ago TT2019Participant
Is this fixed yet in the latest release? As this is a serious issue so that users can withdraw fine.
TT2 years, 4 months ago Box TeamKeymaster
We have update a beta version and this issue is fixed.
We are working for the final version of 1.0.87 and it will be released soon.
Regards,2 years, 4 months ago TT2019Participant
Is this fixed and released?
Cheers2 years, 4 months ago Box TeamKeymaster
Yes, it fixed in the latest version. Please update your theme to solve this problem.
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