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Dear team. I am creating this ticket to report the bugs I am facing during the tasting phase. I have already created a login id with admin rights for contact@boxthemes.net.
Kindly provide an active support with these bugs. I am already running behind the deadline.
#1 When an employee sends a message to freelancer before approving the bid, freelancers gets an email saying he has received a message and click to get more details, but when the freelancer clicks on the link, it takes him to the project page and not inbox.
#2 When freelancer uploads a file, no loading bar or wheel is shown. This is very confusing. A freelancer ended up uploading the same file four times during the testing phase.
#3 When the freelancer marks project as complete, the employer does not get any notification. Neither on email, nor on the bell icon, nor in the inbox. Worst, as an employer, I never received the message that freelancer wrote in the completion box while marking the project complete. How would the employer know that project has been completed by the freelancer.
#4 Similarly, the freelancer do not receive any notification when the employee mark the project as completed.- This topic was modified 6 years, 3 months ago by Box Team.
Hello Ashwinisah,
We are sorry for this problem. Our developer is investigating this problem in your website and feedback to you soon.
Regards,
Helen MayHi there,
We are thankful for your feedback. We just released version 1.0.74 beta to fix #1, #3, #4 issues. Please check and update the theme to solve this.
Regarding #2 that is not an urgent task so we will add to our plan to improve later.
Thank again for your helps.
Regards,
Evan T.
- This reply was modified 6 years, 3 months ago by Box Team.
Hello,
Our tester checked carefully but did not found this problem in our lab site.
Please re-test by register new freelancer/ new employer and test it again.
Thanks
Hi
You might not be facing it because you might be testing it with old users. This new version has changed the role management. Now the signed up person don’t get any role, rather in the profile page (blacken) it shows employer/freelancer as additional capability. I will suggest you to add new user after installing this new version and then test.
Some more not-so-urgent yet important suggestions:
– Blank dashboard make no sense, so you can simply remove the dashboard section. Clicking on my dashboard section can lead to My project or my bidding page depending on the role of the user.
– Inbox should be placed at more prominent place. It’s hidden behind layers as of now. May be it can be added in the popup menu that appears when user click on his profile link at the top-right corner. And, if possible a red notification light should appear if there are unread messages.I am yet to test the quit job and dispute features. Will do that update if any bug found in next 3-4 hours.
- This reply was modified 6 years, 3 months ago by ashwinisah.
Hi,
– No notification (Nor email, neither bell icon) to employer if a freelancer replies to the pre-bid message.
=> Yes, we will consider and fix this.– When freelancer marks a project complete, a box appears where the freelancer can add a message. However, that message is nowhere visible to the enployer.
=> EMployer have to review this freelancer to see that review ( the review of freelancer).Hope it helps and thanks you for your helps.
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