Credits From a Resolved disputed project is not processed

6 years, 9 months ago jeffvreyes
Participant

Steps to recreate:

1. Employer post a project
2. Freelancer bid for the project
3. Employer award the project to freelancer
4. Employer dispute the project
5. Admin resolve the dispute and award the project to freelancer

Expected:
The credit should be transferred from employer to freelancer

Actual:
The credit did not transfer from employer to freelancer

Please note that the transfer works fine for the regular completed project (not disputed)

6 years, 9 months ago Box Team
Keymaster

Hi Jeff,

Our developer has just fixed this in your website. Please check and confirm with us the result.

Thank you for your feedback.
6 years, 9 months ago jeffvreyes
Participant
Hi,

1. I noticed that the credit of the freelancer increased after resolving the dispute in favor of the freelancer. However the status remains pending in the credit history of the freelancer even if I published it in the “Transactions” in the dashboard.

2. The credit of the employer still did not changed after resolving the dispute. The expected outcome is it should be less now after the dispute was resolved.
- This reply was modified 6 years, 9 months ago by jeffvreyes.

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