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When I’m customizing the banner image, I loaded a picture and pressed publish, but the image didn’t load. How do I upload the image correctly? Do I need other plugins?
Hello Tripper,
Please help us clarifies more your problem to email: contact@boxthemes.net with your WordPress Admin account.
Our technical support will check and help you solve it asap.
Sincerely,Merry Xmas!
I have the WPFreelance theme activated right now (not the child theme, I don’t plan on changing the code); to be clear, I followed the process of properly uploading themes (https://www.youtube.com/watch?time_continue=25&v=DXebqII9WEI).
I follow this path: Appearance > Customize > [box] Banner Image > Main Image
When I “Select Image”, nothing changes, even after I click publish. There is no banner image, in fact.
I should also note that after I activated the WPFreelance theme, I really don’t see any change to my site at all. Nothing has changed, nothing has been uplaoded. None of the pages, widgets, banners, nothing. There’s nothing.
Can Boxthemes set this up? Because right now, there’s no website for me to peruse or change.
Do you have a demo download?
When I went to Box Settings > Install > Install Sample Data, I clicked on “Install Sample Data”. Do I click this to load the site?
Disregard question about uploading banner, I was able to figure this out based on earlier posts. Note that the name for the homepage template has changed from “Landing Page 1” to “Front Page”.
Do you have a demo download?
Hello,
Thank you for your feedback.
Regarding the demo – we don’t support a tool to export it but you can try by log as an admin in demo site and use the demo tool of WordPress to export it.If you need any help in a live site, just provide us your credential login and website url. Our technical support will check and correct it.
Regards,
Helen MayCan technical support setup my site to look like and function like the demo site?
I just added the below email as an adminstrator to the site. The below email should’ve received a notification email, but I will send another one just in case.
Hello,
Could you help us know your website url here. It helps us easy keep track and sort it out soon.
Thanks
Can you help me with some custom work for my site? It’s just a couple of buttons and forms that I would like to change.
Hello,
Please email us: contact@boxthemes.net your detail.
We will check and answer you soon.Thanks
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